Updated for 2026
Vietnam Visa FAQs: Every Common Question, Answered
Application steps, processing times, fees, payments, and what to do if something goes wrong — organized by topic so you can jump straight to your question.
General visa questions
Who needs a visa to enter Vietnam?
Most travelers need a visa unless their nationality holds a specific visa-free exemption. Always verify your passport's current exemption status before booking, since policy changes periodically.
What is a Vietnam e-Visa?
An electronic travel authorization issued by Vietnam Immigration, applied for and delivered entirely online — no embassy visit needed. See our full e-Visa overview.
How long is the e-Visa valid?
Up to 90 days, single or multiple entry depending on what you select at application.
Can I apply for a Vietnam visa online myself?
Yes, directly on the government portal. Using our service instead adds a free document check, urgent processing options, and 24/7 support — see our agency vs. government comparison.
Urgent visa service
How fast can you get a Vietnam visa? Full pricing by speed:
| Processing speed | Total (single-entry, incl. govt fee) |
|---|---|
| Weekend / holiday delivery | $230 |
| 30–60 minutes | $215 |
| 1.5 hours | $185 |
| 2.5 hours | $155 |
| 5 hours | $125 |
| 1 day | $110 |
| 2 days | $100 |
| 4 days | $65 |
| Normal (4–6 days) | $50 |
Multiple-entry: add $25 to any tier. Full breakdown: service fee guide.
Who should use the urgent service?
Travelers who forgot to apply in advance, business visitors with last-minute meetings, tourists with schedule changes, or anyone needing guaranteed fast delivery.
Is urgent processing less reliable than standard?
No — every tier goes through the identical Vietnam Immigration review. Speed changes queue priority only. See processing time explained.
Application process
What documents do I need?
A passport valid at least 6 months beyond your entry date, a recent compliant photo, and your travel itinerary (entry date and port). See photo requirements.
How do I apply through vietnamvisaeasy.net?
Fill out the online form, select your processing speed, pay securely, and receive your approval by email. Full walkthrough: how to apply.
Can I apply for a group?
Yes — families, friends, and corporate teams can apply together in one order, each receiving an individual e-Visa. See our group application guide.
Payment & security
What payment methods are accepted?
Credit and debit cards (Visa, Mastercard, American Express) and PayPal. Bank transfer may be available for special cases — contact support to confirm.
Is my payment secure?
Yes — payments go through encrypted, PCI-compliant gateways. We never store your card information.
Do you provide payment receipts?
Yes, an email receipt is sent immediately after your payment is processed.
Approval & delivery
How do I receive my visa?
Your approved e-Visa or approval letter is emailed as a PDF with a QR code — keep it digital or print it for check-in and immigration.
Can I track my application status?
Yes — message our 24/7 WhatsApp or email support with your registration code for a real-time update.
What if I don't receive my visa on time?
Contact us immediately. If we miss a guaranteed delivery window, our refund policy applies — see cancellation & refund policy.
Corrections, cancellations & refunds
Can I correct information after submitting?
Contact us right away — corrections are often possible before your application is processed.
Can I cancel my application?
Yes, if it hasn't been processed yet, for a full refund. Once submitted to Vietnam Immigration, the service fee is non-refundable. See our full refund policy.
Are fees refunded if my application is denied?
The government fee is never refunded. We review every application carefully beforehand to minimize rejection risk.
Entry & immigration
Which ports of entry accept the e-Visa?
The e-Visa is currently accepted at 83 international checkpoints across airports, seaports, and land borders.
What should I present at the airport?
Your approved e-Visa or approval letter (digital or printed), a passport valid 6+ months, and a completed arrival card if required.
Can I extend my e-Visa while in Vietnam?
Yes, through a local immigration office, or via a border run to a neighboring country and reapplying — see our emergency visa overview for the border-run process.
Support 24/7 (GMT+7): support@vietnamvisaeasy.net · WhatsApp +84 947 754 252
