Privacy Policy
Last updated · 2026
At vietnamvisaeasy.net, we take your privacy seriously. This policy explains what information we collect when you apply for a Vietnam e-Visa — standard or urgent processing — how we use it, and how we protect it.
Information we collect
- Personal information: name, date of birth, passport details, nationality, and travel dates
- Contact information: email address and phone number, used for application updates
- Payment information: card or PayPal details, processed through encrypted third-party gateways
- Technical information: browser type, IP address, and cookies, used to improve site performance
We only collect what's needed to process your visa application and provide support — nothing more.
How we use your information
- To submit your e-Visa application to Vietnam Immigration
- To verify and process your payment
- To contact you about application updates, document issues, or payment questions
- To improve site performance and user experience
We do not sell, rent, or trade your personal information to any third party.
How we protect your data
- SSL encryption on all data transmitted through our site
- PCI-compliant payment gateways for all card and PayPal transactions
- Restricted internal access — only authorized staff can view your application data
- Data retention limits — information is kept only as long as needed to process your visa
- Firewall and anti-malware protection on our servers
Your rights
- Access — request a copy of the information we hold about you
- Correction — request a fix to inaccurate or incomplete data
- Deletion — request removal of your data after your visa is complete
- Opt-out — decline cookies or promotional emails at any time
Who we share information with
We share your information only with Vietnam Immigration authorities, solely to process your e-Visa application. We do not disclose personal information to marketing agencies, advertisers, or any unrelated third party.
Cookies
Cookies help us understand site performance and improve your experience. You can disable cookies in your browser settings, though some site features may not function correctly as a result.
Payment security — what you can do
- Confirm you're on vietnamvisaeasy.net before entering payment details
- Avoid submitting payment over public Wi-Fi
- Never share card details by email or unsecured chat
- Contact us immediately if you suspect any unauthorized transaction
Frequently asked questions
How long do you store my personal information?
Only as long as needed to process your visa, then it's securely deleted.
Do you share my data with third parties?
Only with Vietnam Immigration authorities, for visa processing purposes.
Can I request data deletion after my visa is approved?
Yes — contact our support team and we'll remove your data on request.
Are my payment details stored on your website?
No. Card and PayPal data are processed via secure third-party gateways and never stored on our servers.
Email support@vietnamvisaeasy.net or WhatsApp +84 947 754 252 — available 24/7.